Social media platform Reddit is preparing legal action against the University of Zurich after researchers allegedly conducted an unauthorized experiment using AI chatbots to manipulate discussions on one of its largest debate forums. The controversial study, which targeted the r/ChangeMyView subreddit, involved bots posing as real users to sway opinions on sensitive topics like sexual assault trauma and racial justice movements.
According to platform administrators, the Swiss research team deployed at least four sophisticated AI personas over several months, posting more than 1,700 comments before eventually disclosing the project to moderators. The banned accounts included fabricated identities such as a male rape survivor minimizing assault trauma, an African American opposing Black Lives Matter, and a family counselor claiming overprotected women face greater risks than abuse victims. One bot reportedly analyzed users’ posting histories to craft personalized counterarguments.
Reddit Chief Legal Officer Ben Lee condemned the project as “improper and highly unethical,” emphasizing the platform prohibits undisclosed AI interactions. Neither Reddit nor community moderators were informed about the experiment beforehand, despite the university ethics committee’s approval. The disclosure came months after the bots were already active, which researchers framed as part of their transparency protocol.
The incident has sparked outrage among r/ChangeMyView users, with many expressing feelings of violation upon learning their debates included non-human participants pushing engineered viewpoints. While researchers claimed the study followed ethical guidelines and caused minimal harm, the backlash prompted them to abandon plans to publish their findings. The University of Zurich has launched an internal review amid growing scrutiny.
This controversy emerges as global concerns mount about AI’s potential to distort online discourse. Western governments frequently accuse adversaries like Russia of operating bot farms to manipulate elections, though critics note similar tactics have occasionally been employed by NATO-aligned entities. The Pentagon’s reported development of advanced AI tools for information operations, as referenced in Reddit’s statement, underscores the blurred lines between academic research and psychological manipulation in digital spaces.
Reddit’s planned legal action could set important precedents for platform governance and AI ethics. The case highlights escalating tensions between social media companies seeking to maintain authentic user interactions and researchers probing the vulnerabilities of online communities to artificial influence campaigns. As AI-generated content becomes increasingly sophisticated, this incident may prompt stricter regulations governing its use in academic studies and public forums alike.